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Terms & Conditions
1. Please read these Terms carefully as these Terms tell You the rights and obligations You have and shall govern the Contract between the Parties to the entire exclusion of any other express or implied conditions including any terms or conditions which You may purport to apply under any purchase order, confirmation of order or similar document. Acceptance by Us of any order is Conditional on You accepting that the contract will be governed solely by these Terms. In particular, it is agreed that any Purchase Order or similar document from You relating to Our quotation is intended to accept these Terms and the Quotation, but is otherwise for Your own administrative purposes only.
2. These Terms and the Quotation embody the entire understanding of the Parties and supersede any prior promises representations, undertakings and understandings between the Parties and may only be modified by a variation in writing signed on behalf of Us by one of Our Company Directors and no other action on the part of Us (whether delivery of the goods or otherwise) shall be construed as an acceptance of any other condition.
3. You may have other rights granted by law including statutory rights and these Terms do not affect these.
4. Any typographical, clerical or other error or omission in any sales literature, quotation, price list, order confirmation or other document or information issued by Us shall be subject to correction without any liability on the part of us.
5. Communication by telephone, verbal instruction, fax or email is legally binding providing that it is in conformance with these Terms.
Secrets and Intellectual Property Rights
1 The Parties will keep any confidential information disclosed by the other secret and will not use or take advantage of it without the other's agreement. This does not apply to information known to the receiver before it was disclosed in connection with a contract, or which becomes public knowledge without the fault of the receiver.
2 Intellectual Property Rights in any documents, correspondence, software or goods originating from Us are and remain Our property.
Your Obligations

1. You warrant that:
1) You are solely responsible for satisfying Yourself as to the suitability of the goods for any particular purpose and You rely solely on Your own skill and judgment and not Our skill and judgment in determining such suitability.
2)The individual who is placing the order on behalf of You is authorised by Your company to do so
3)All Customer Material instruction or advice submitted by You or by any third party on behalf of You in relation
to the goods at any time is accurate and suitable for use.
4) You shall at Your own expense:
give Us any necessary Customer Material within a sufficient time to enable Us to perform the Contract in accordance with these Terms and the Order Confirmation and retain duplicate copies of all Customer Material and insure against its accidental loss or damage;
5) the Customer Material will not be defamatory or illegal and the Customer Material will not infringe the intellectual property rights of any third party and that You have obtained all necessary consents to enable the Customer Material to be used as contemplated in the order placed.

2. You shall indemnify Us against any loss, costs, damages, claims, charges and expenses incurred by Us as a result of:
1) any breach by You of the warranties set out in these Terms;
2) the inaccuracy of the Customer Material, instructions or advice;
3) failure to supply the same within a sufficient time to enable Us to perform the contract to produce the goods in accordance with its terms;
4)any claim by a third party against Us for an infringement of any intellectual property rights of any other person or organization which results from the Our use of Your specification or the Customer Material.

Prices
1. Delivery charges are deemed to be acceptable by the action of You placing an order.
2. Invoices paid by credit card will incur a 3% processing fee which You agree is acceptable.Prices 3 You shall pay Us the charges stated in Our quotation and any other charges which are agreed between Us and You for the provision of the goods, or other reasonable charges which, at our sole discretion are required, including but without limitation as a result of:-Prices
1)urgent projects necessitating the postponement of other work and performance of overtime work;
2) origination of artwork to be produced by Us;
3) significant increase in the costs of labor, materials, exchange rates, supply, transport, or other costs of design and/or manufacture in the time period between the order being accepted and manufacture commencing;
4) any change in delivery dates requested by You;
5) any change in designs, quantities or specifications for the goods which is requested by You;
6) any delay caused by any instructions from You or Your failure to give Us adequate information or instructions;
7) unexpected or unforeseen complications arising from the specification of the goods;
8) the inaccuracy of any Customer Material including where the Customer Material is not of sufficient quality to enable Us to produce the Goods in accordance with the Quotation; or
9) any other cause attributable to You.
Ordering
1. Any quotation or estimate given by Us is given subject to these Terms and does not constitute an offer to supply You and merely serves as an invitation for You to place an order.
2. Quotations and specifications for the goods are provided by Us in good faith based on the information provided by You to Us.
3. No order submitted by You shall be deemed to be accepted by Us until We accept Your order by communicating to You an order confirmation accepting your order ("Order Confirmation") or We commence the manufacture of Your goods or We place an order with any of our suppliers for materials or tooling specifically related to Your order, whatever is the earlier. For the avoidance of doubt the commencement of preparatory work by Us shall not be construed as the Contract being made or an order being accepted.
4. Subject to any specification issued by You and referred to in the Order Confirmation or Quotation and accepted by Us, We shall be entitled to exercise control as to the method of the performance of the Services or production or supply of the goods We may at our sole and absolute discretion refuse to use or reproduce any Customer Material which We deem to be offensive, inappropriate, libellous or consider may infringe the intellectual property rights or other rights of a third party.
5. If You discover You have made a mistake with Your order You must inform Us immediately. No order which has been accepted by Us may be cancelled or varied in any way by You except with the agreement in writing of Us and on terms that You shall indemnify Us in full against all loss (including loss of profit), costs (including the cost of all labor and materials used), damages, charges and expenses incurred by Us as a result of cancellation or variation.
6. If You cancel Your order after it has been accepted by Us, We reserve the right to deduct an administration charge of up to 35% of the total value of the order from any refund due. This is in addition to any deductions made as a result of costs incurred by Us.
Payment
1. All accounts are payable in advance and are due on the day You place the order and before the commencement of manufacture, unless otherwise agreed by Us or Us offering You a credit account facility.
2. Unless agreed by Us in writing We may invoice You at any time after the goods are available for Dispatch to You.
3. Unless agreed by Us in writing You shall pay all of Our invoices without any reduction, deduction
4. In so far as payment of Our invoices is concerned, time is of the essence.
5. You must not make payment in cash or in any other way to a delivery driver or any other third party outside the normal banking system who is not one of Our Employees and You accept that We will not accept that any such payments discharge Your liabilities to pay Us in this manner.
6. Where any sum owed by You to Us under this or any other contract is overdue or a winding-up petition is issued against You or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him or if at any time Your credit standing has in Our opinion been impaired for any other reason:
7. We may suspend any work and/or withhold any deliveries of goods due to be made under this Contract until arrangements as to payment or credit have been established which are satisfactory to Us.
8. We without prejudice to other remedies shall in respect of all unpaid debts due from You have a general lien on all goods and property in Our possession (whether worked upon or not) and shall be entitled on the expiration of fourteen days notice to You to dispose of such goods or property in such manner and at such price as We think fit and to apply the proceeds towards such debts.
9. You will indemnify Us against all loss, damage, costs and expenses (including legal expenses on the indemnity basis) incurred by us in connection with Your non payment of any sum due.
Quantity
Whilst We will endeavor to deliver the correct quantity, ordered contracts are conditional upon margins of 5 percent for work involving one process and 10 percent for work involving more than one process being allowed for overs or shortage.
Dispatch and Delivery
1. Any dates quoted for delivery of the goods are approximate only and shall be subject to You and/or any relevant third parties acting on behalf of You performing all necessary acts and/or supplying all necessary Customer Material and facilities in due time to enable the order to be executed and the goods delivered.
2. We shall not be liable for any delay in delivery of the goods however caused and time for delivery shall not be of the essence of the Contract unless previously agreed by Us in writing with Us using the exact phrase "time is of the essence" in order documentation supplied to You prior to the order being placed.
3. The goods may be delivered by Us in advance of the quoted delivery date.
4. We reserve the right to make part deliveries by delivering the goods in more than one delivery.
5. Without prejudice to the generality of the foregoing, the delivery date for the goods may be varied with the consent of both You and Us.
6. If You choose not to accept any offer We may make to You to arrange for the Delivery of the goods to You then unless otherwise agreed by Us in writing You will arrange for the goods to be collected within three days of Us giving notice to You that the same are ready for collection and You accept that We will make an additional charge to You for longer term storage at a rate of 1% of the Value of the order for every full day we store the goods for You up to a maximum of 100% of the value of the goods.
7. You acknowledge that it is Your responsibility to check all deliveries before signing for them, and that We are entitled to treat Your signature (or that of your agent) as conclusive proof that all such goods as are signed for have been delivered.
8. You shall be deemed to have accepted the goods upon delivery.
Risk
Risk in any goods shall pass to You upon dispatch from Us. For the avoidance of doubt, Risk in any goods during carriage including damage or a partial or full loss of goods in transit is Yours and We advise You to insure against this Risk.
Title
1. Title to any goods comprised in each consignment shall not pass to You until You have paid Us in full. However, notwithstanding dispatch and the passing of risk in the goods, title and property in the goods including full legal and beneficial ownership shall not pass to You until We have received in cash or cleared funds payment in full for the goods delivered to You.
2. Title to all artwork, printing plates, die cutters, tooling and other origination work and materials that we use to complete Your order remain Our property after Dispatch.
Our guarantee
See our guarantee.
Termination and Consequences
1. Either party may end a contract by immediate Written Notice if the other is in serious breach of contract and has failed to rectify the breach within 30 days of receiving Written Notice from the other party to do so.
2. Upon termination for whatever reason, You shall pay Us for all services provided and goods manufactured for You on a quantum meruit basis.
Force Majeure
We shall not be liable to You or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of Our obligations in relation to the goods and/or Services, if the delay or failure was due to any cause beyond Our reasonable control. Without limiting the foregoing, the following shall be regarded as causes beyond Our reasonable control: an Act of God, explosion, flood, tempest, fire or accident; war or threat of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, bye laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock outs or other industrial actions or trade disputes (whether involving Our employees or of a third party); difficulties in obtaining raw materials, labor, fuel, parts or machinery; power failure or breakdown in machinery or a failure of Our suppliers or sub-contractors.
Law
1. The construction, validity, meaning and effect of any contract between You and Us shall be governed by the laws of England
2. Both Parties agree to have any disputes resolved in an English Court geographically closest to Staffordshire, UK with appropriate jurisdiction.
3. The headings of these Terms are inserted for convenience of reference only and are not intended to be part of or to affect their meaning or interpretation.
4. We shall be entitled to assign or sub-contract to any third party its rights and/or obligations (as the case may be) arising from any Contract. You may not assign Your rights under the Contract except with Our prior written consent. The Contracts (Rights of Third Parties) shall not apply in relation to the Contract.
5. A Written Notice required or permitted to be given by either party to the other under these Terms shall be in writing and sent by Royal Mail Special Delivery or other similar recorded delivery service addressed to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice and shall deemed to be served 2 days following h the date of posting.
6. No waiver by Us of any breach of the Contract by You shall be considered as a waiver of any subsequent breach of the same or any other provision. The rights and remedies provided by this Agreement are cumulative and (subject as otherwise provided in these Terms) are not exclusive of any rights or remedies provided by law.
7. If any provision of these Terms is held by a court or other competent authority to be invalid or unenforceable in whole or in part the validity of all the other provisions of the Contract and the remainder of the provision in question shall not be affected.

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